AI eCommerce Shipping | Milo by Freightcom & ClickShip AI eCommerce Shipping | Milo for Freightcom & ClickShip
eCommerce shopping cart icon on a circuit board
eCommerce Shipping
From marketplace order
to shipped, just ask.

Orders arrive from your connected stores and marketplaces. Milo helps surface the order, product, shipment, and tracking details you need — and guides the next step — all in plain language, right inside the platform.

Live Demo
See the Milo AI Shipping Assistant move orders, labels, and tracking into one conversation.
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Connected marketplace and store data differs by account and integration. Milo works with the information available inside your account.
The eCommerce workflow

Everything from order to doorstep, in one conversation.

Start with your marketplace orders

Ask what arrived, what is ready to ship, what still needs a label, and which orders need attention. Milo AI Shipping Assistant helps organize available order information and highlight the next shipping action.

Review product information before shipping

Descriptions, quantities, weights, dimensions, values, and origin affect service, labels, cost, and customs. Milo AI Shipping Assistant helps pull the relevant details and, when something is missing, identifies what the next step needs.

Move from order to shipment

Start with the order or describe the shipment. Milo AI Shipping Assistant helps pull available service options tied to your account and best suited to the shipment. You have the final say before moving forward.

Prepare labels and shipping documents

Milo AI Shipping Assistant helps find available labels, order summaries, receipts, invoices, and supported documents connected to a shipment — and for orders that still need a label, identifies the details required to continue.

Orders arriving live 0 orders handled today
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Stores push orders automatically. Milo acts when you ask — tap a store to see it in action.
After it ships

Tracking, returns, and cross-border — handled the same way.

Find tracking answers faster

Search available shipment records by tracking number, transaction ID, billing reference, carrier, status, or date range. Milo AI Shipping Assistant aggregates carrier-reported status, milestones, and links into an easy-to-digest response.

Keep returns connected to the order

For supported return workflows, Milo AI Shipping Assistant helps locate the original shipment, prepare a return label, find available documents, and review pickup information — a consistent starting point for common returns questions.

Prepare orders for cross-border shipping

Milo AI Shipping Assistant helps explain supported cross-border requirements in plain language — HS or HTS code research, commercial invoice information, duties, and address formats available in the platform.

You stay in control

The seller remains responsible for product details, declared values, origin, classification, and return policy. Complex orders should be reviewed by a customs broker or qualified compliance advisor.

A better fulfillment workflow is here.

Open the platform and start a conversation about your eCommerce shipping. Review today's orders, find missing details, prepare a shipment, locate a label, check tracking, or start a return. All you need to do is ask.

Available features vary by account, store or marketplace connection, service, shipment, destination, and rollout stage.
Already have a Freightcom or ClickShip account?

No need to sign up again — Milo is already live in your account.

Unsure of which platform to use? No worries.

Select one and signup, and a dedicated Account Manager will match the right solution for your business.

Big boxes? Pallets? Freight? You’re in the right place.

Freightcom brings parcel, LTL, truckload, cross-border, and international shipping together in one powerful platform.

Start Shipping with Freightcom →
Running an online store? Need some automation? Let’s get those orders moving.

Connect your stores and marketplaces, compare rates, print labels, manage orders, and track every shipment from one place.

Start Shipping with ClickShip →