Suivi des expéditions par IA | Milo par Freightcom et ClickShip Suivi d'envoi par IA | Milo pour Freightcom et ClickShip

Conversational Tracking

Find every shipment, status,
and document faster.

Milo helps you search shipments, review live carrier updates, check delivery milestones, access tracking links, and download available shipment documents from one conversation.

Live Demo

See Milo search, track, and retrieve shipment details.

Milo

Shipment visibility without
refreshing carrier pages.

Whether you need a tracking ID, transaction ID, billing reference, delivery status, or document, Milo helps you get to the right shipment faster.

Search Types

Milestone Events

10+

Document Types

Conversation

In Transit Delivered Exception Out for Delivery Cancelled Picked Up

All statuses searchable and filterable through Milo.

Search by anything

Tracking ID

1Z999AA10123456784

Transaction ID

TXN-20260529-4821

Billing Reference

REF-ORDER-77821

Status · Carrier · Date

Show all Carrier exceptions this week

Live sequence Follow shipment FC-2026-0117 from label to door Label created

Label created

9:04 AM · Toronto, ON

Picked up by Carrier 1

11:32 AM · Toronto, ON

Departed sort facility

8:15 PM · Hamilton, ON

Border crossing

6:42 AM · Buffalo, NY

Out for delivery

8:51 AM · Chicago, IL

Delivered ✓

2:17 PM · Signed: R. Alvarez

▶ Watch Milo track every milestone

Everything Milo surfaces in one conversation.

Shipment Search

Find any shipment by tracking ID, transaction ID, billing reference, carrier, packaging type, status, or date range.

Live Carrier Tracking

Review current shipment status, location, timestamps, and carrier tracking links — no page refresh needed.

Milestone Timeline

See events — picked up, in transit, out for delivery, delivered, cancelled, exception — surfaced in order.

Full Shipment Details

Origin, destination, dimensions, weights, selected service, booking time, and estimated delivery — one ask.

Shipment History

Paginated shipment history with filters for high-volume accounts.

Document Access

Download labels, invoices, order summaries, receipts, and other available shipment documents in one step.

Get shipment answers in seconds.

Ask Milo where a shipment is, what happened, and which document you need next.

Impact

Reduce "Where is my shipment?" work across your team.

Milo surfaces live tracking updates, milestones, timestamps, and documents — fewer inbound questions, faster communication, less time across multiple systems.

Less reliance on support channels

You can answer common tracking questions instead of contacting support.

Faster customer responses

Your team finds tracking details and delivery updates quickly when customers ask.

Less carrier-site switching

Status, events, and tracking links all surface in one workflow.

Better exception visibility

Filter for exceptions, cancelled, in-transit, and delivered shipments faster.

Faster document retrieval

Labels, receipts, invoices, and summaries — easier to find and share.

Improved customer confidence

Clear tracking visibility helps you feel in control after shipment leaves.

Tracking ROI comes from fewer inbound questions, faster customer communication, and less time spent searching multiple systems for shipment answers.